Contact SemCar Automotive Group · Capalaba
Book Your European Car Service in Capalaba
Call Us Today: (07) 3823 5844 or 0426 935 622
Two minutes on the form below and your booking request is with the workshop. We confirm during business hours, usually within the hour, with a time that suits you and a quote before any work begins. Land Rover, Jaguar, Mercedes-Benz, BMW, Audi, Volkswagen or Porsche, the technician who answers is the one who will work on your car.
Three Ways to Reach the Workshop
Choose whichever suits your day. Every route ends with the same people: the technicians at Unit 2, not a call centre.
Monday to Friday, 8:00am to 4:30pm. Describe the symptom and you get a straight answer, not a script.
Tell us the car, what it needs and your preferred day. We confirm during business hours, usually within the hour.
Capalaba QLD 4157. Turn in at the black SemCar and Euro-Aus sign; we are Unit 2 on your right, with parking in front.
Book Your Service in Two Minutes
Tell us what your car needs and your preferred day. We confirm during business hours, usually within the hour. Courtesy cars are free of charge but must be reserved in advance and are subject to availability, so tell us below if you need one.
What Happens After You Book
No surprises is the whole point of an independent specialist. Here is the sequence from the moment your request lands, so you know what to expect before you have handed over a key.
| Step | What we do | What you do |
|---|---|---|
| 1. Confirmation | We reply during business hours, usually within the hour, with a booking time and, if you requested one, whether a courtesy car is reserved for you | Reply to confirm, or call if the time does not suit |
| 2. Drop-off | We take the keys at Unit 2 from 8:00am and note anything you have noticed, warning lights, noises, when it happens | Park in front of Unit 2, bring your logbook if it is a scheduled service |
| 3. Diagnosis and quote | The technician reads the car on the factory-level platform for your marque and calls you with what it needs, what it does not, and a fixed quote before any work starts | Approve the work, or tell us to stop there |
| 4. Collection | We call when the car is ready, walk you through what was done, and back our repairs with a 12-month workmanship guarantee | Collect before 4:30pm and pay by card, Afterpay or Zip |
Finding Unit 2 at 128 Steel Street
Turn into Steel Street off Redland Bay Road, then into the shared driveway at number 128, marked by the black SemCar and Euro-Aus Performance sign on the fence, with the building number on the wall beside it. SemCar is Unit 2, on your right as you drive in, with customer parking directly in front. The shared reception sits to the left of the Euro-Aus workshop straight ahead, and it is an Approved Inspection Station, so safety certificate visits use the same door.
SemCar Automotive Group
Unit 2, 128 Steel Street, Capalaba QLD 4157
Monday to Friday, 8:00am to 4:30pm
Call: (07) 3823 5844 or 0426 935 622 · info@semcar.com.au
Get Directions to Our Capalaba Workshop
Questions You Must Ask Before Booking
How does the courtesy car actually work?
Courtesy cars are free of charge, but they must be reserved at the time you book your service and they are subject to availability. Courtesy cars are allocated in advance and are not automatically available on the day. Reserve one on the form or by phone, drop your car off in the morning, take the courtesy car keys, and collect your vehicle once the work is complete. The courtesy car carries comprehensive insurance and we cover the paperwork.
How quickly will you respond to my booking request?
During business hours, usually within the hour. Requests sent overnight or on the weekend are answered first thing on the next business day. If it is urgent, call (07) 3823 5844 and speak to the workshop directly.
Do I need to book, or can I just drop in?
Book ahead. Specialist diagnostic time and courtesy cars are allocated in advance, and a booked car is looked at on the day it arrives. Typical lead time is within two weeks, often sooner for diagnostics and safety certificates.
Will I get a quote before any work is done?
Always. The technician diagnoses first, then calls you with what the car needs, what it does not, and a fixed price. Nothing is replaced until you approve it, and if the car does not need the work you feared, you hear that too.
What are your opening hours and where do I park?
Monday to Friday, 8:00am to 4:30pm. Customer parking is directly in front of Unit 2 at 128 Steel Street, on your right as you enter the shared driveway beside the black SemCar and Euro-Aus sign.
Which payment methods do you accept?
Visa, Mastercard, American Express and JCB, EFTPOS, and buy-now-pay-later through Afterpay and Zip, so a larger repair can be spread across instalments.
Can I book a safety certificate or pre-purchase inspection here?
Yes. We are a Queensland Approved Inspection Station for safety certificates, and our pre-purchase inspection gives buyers a written, factory-level report before money changes hands. Select either option on the form.
Will servicing at SemCar void my new-car warranty?
No. Under Australian Consumer Law you can use an independent workshop without losing your manufacturer’s warranty, provided the work follows the schedule and uses quality parts, which is how we service. The ACCC explains your rights here.
The Workshop That Answers the Phone Itself
Factory-level diagnostics for Land Rover, Jaguar and every major European marque, quotes before work, and a technician on the other end of the line. Book online below, or see the suburbs we serve from Steel Street on our areas we serve page.